History and Tab detail

In the staff app you see the History as a Waiter does, with one addition: Mine and Everyone switch between your own Rounds and Payments and those of every Staff member. The admin app has the same History for the whole venue, always everyone’s.

Look through a business day

Open Today → History.

① picks another business day; Back to today comes back. Refresh loads the day again.
On the left, every Round and Payment of the day, the latest first, with the time and who sent or took it. A Payment ② shows its Tip and anything refunded.
On the right, Closed Tabs ③: the Tabs closed that day, by Table, the Walk-ins last.

A test Tab carries a TEST badge. Click any entry to open its Tab detail.

Read a Tab and reprint a Receipt

The Tab detail shows one Tab as it happened, without changing anything: where it was, who opened it and when it closed, its Rounds with Modifiers and Notes, Voids, Discounts, moves to another Table, its Payments with Tips and Refunds, and the amounts down to the balance. Open the Tab page shows the guest’s page of the Tab.

The Payments of Table 1's Tab, with a Refund

① each Payment, by method and Receipt number; ② a Refund made against it, with who made it and the reason.
Reprint receipt ③ prints that Payment’s Receipt again. It goes to this browser’s receipt Printer: the one chosen under Settings → Receipt printer in the staff app in this browser, otherwise the venue’s default receipt Printer.
Open in service at the top opens the same Tab in the staff app, in its own browser tab, to void, pay or correct there.
Back to the History returns to the History on the day you left it.

Example: the family from Table 1 asks for a copy of their Receipt. Michael opens Today → History, clicks #1 under Table 1 and sees the cash Payment of CHF 150.00 with his own Refund of CHF 5.50 for the warm Rivella. He clicks Reprint receipt and the Receipt comes out of the Theke Printer.

To give money back or correct a paid Tab, see Discounts, Corrections and Refunds.