Skip to content

When the screen says deactivated or Not rented

Sometimes the kitchen terminal shows a message instead of the Tickets. You cannot fix these on the tablet; tell a Manager, and in the meantime work from the printed Tickets.

The message This Device is deactivated with the button Check again

A Manager has stopped this tablet in the admin app, for example because it was lost for a while. Once they reactivate it there, the screen goes back to its Tickets by itself, within half a minute; ① Check again checks at once.

The message Not rented – please return to Zahli · K-001

This tablet belongs to Zahli, and the venue’s rental of it has ended. It shows the number on its sticker, here K-001. Give it back to Zahli as agreed. If the venue rents it again, it goes on by itself; it checks every minute, and Check again checks at once.

When the screen shows Kitchen terminal and asks for a code, the tablet is no longer set up for the venue: a Manager removed it, or its browser data was deleted. A Manager sets it up again with a new code from the admin app, as Devices in the Manager guide explains.

Example: Beizli Muster rented K-001 for the summer. On 1 October the screen says Not rented – please return to Zahli · K-001, and the kitchen hands the tablet back to Zahli with its charger.